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Whether it’s a small water issue, or an extreme event like a broken pipe or a flood with water levels rising in the basement, Bear is here to help with 24/7 emergency response, and we will get to your home or business as fast as we can. In this series of blog posts, we will explore a few things that you can do until we arrive that will reduce the level of damage.

The topic for this blog post will be stopping the cause of the water. If you have not read our first blog post in this series, we will remind you not to go near any water that may be in contact with the electrical system. This tip may require you to go near the water, and you should only do so if you are absolutely certain there is no risk of electric current.

If the water damage is coming from a broken appliance or faucet, you should be able to access a shut-off valve underneath the fixture itself. This will likely be a chrome knob located directly on the plumbing. Turn this knob clockwise to shut off the plumbing to that fixture. The rest of the plumbing in your house should continue to work as normal.

If the water damage is coming from a broken pipe, you may need to shut off the water for your entire house. To do this, you will need to find the point in your home that the water pipe enters your property. This is often in the kitchen, a water closet, or utility room, though in warmer areas this may be found outside the house. Near this point you will find a brass valve, which has a round handle. Turn this clockwise to shut off the cold water in your home. No appliances that use water will operate until this knob is turned counter clockwise again.

There is another method of shutting off the water to your house that we will discuss in the next post in this series. As always, if you are reading this because you are having a water damage or water restoration emergency, do not hesitate to call Bear Water Restoration and Carpet Cleaning. Our 24/7 emergency response for water damage will be there for you at a moment’s notice.